Starlink Technical Support Kenya
KSh 10,000.00
Supporting Your Operations – 24/7
Network innovations’ technical team provides installation, training and support for every product and service within our portfolio. Operating 24/7, our qualified customer support specialists ensure the effectiveness of our solutions, providing customer service and technical support to our clients around the globe.
Customer Support Center

Network Monitoring, Support & NI Portal
Operating 24/7, our customer support center has the tools to measure network vitals and usage characteristics for our clients. In addition, all customers have access to NI Portal – an easy to use interface accessible by phone, tablet, or computer – to view services, usage, invoices, and trouble tickets.
NI Portal enables technical teams to view reports on system performance including bandwidth usage, statistics, and availability in near real-time. Create custom graphs to compare data variants and export custom CSV files – with the ability to specify desired variants and time-periods. NI Portal also allows users to send reports to designated individuals at custom intervals i.e. weekly, monthly, etc.
- 24/7 network management
- 24/7 telephone support, service, and onsite support as required
- Standard and ad hoc reporting
- Automatic alerting mechanism in case of service disruption
- Training of staff on product installation, alignment & use
Customer Satisfaction
Our mandate is to help our clients Succeed. Anywhere. Especially in remote locations where reliable connectivity is paramount for proper operations.
Our world-wide network of professional technicians and support specialists work to resolve any issues as quickly and effectively as possible to keep your business online and on time – wherever you operate.
We stand by and support every product and service within our portfolio, to deliver innovative and effective solutions.

Field Services Support
From site preparation to project completion, Network Innovations’ certified field service engineers are available to support you wherever your business operates – on land or at sea. Our global network of field service engineers provide installation, commissioning, maintenance, and repairs of VSAT network and wired and wireless telecommunication networks.
- Site surveys
- Engineer, design & build
- Repairs & upgrades
- Service – ad hoc or permanent assignment


{post_title}
Related products
-
Read more
Sturdy, universal antenna mount
Heavy, 14-guage adapter works with 1″-1.75″ pipes
Bundled for easy ordering for use with Starlink, outdoor cameras, Lora
Gateway antennas, WiFi repeaters, weather stations and more
Includes the popular Universal Antenna Mount and the Universal Antenna
Mount Adapter for easy, configurable home installations -
Read more
Ideal for Starlink, cell boosters,
weather stations, LoRa, and off-air antennas
Heavy-duty Galvanized Steel Straps
Z-type chimney mount -
Add to cart
Engineered by SpaceX, Starlink is designed to deliver high-speed, low-latency internet to the most rural and remote locations around the world. Starlink enables activities that historically have not been possible with satellite internet, including streaming, online gaming, video calls, and more. Your Starlink Kit is designed for self-install and arrives with everything you need to get online within minutes.
-
Stream movies, make video calls, play online games and more
With Starlink, users can engage in activities that historically have not been possible with satellite internet.
-
Monthly service plan required
Standard Kit is best paired with the Residential & Roam service plans. Residential: for use at a fixed location, may not be available in all areas. Roam: for use at any location where Starlink has coverage, immediately available.
-
Easy self-install
Your Starlink Kit arrives with everything you need to get online including your Starlink, Wi-Fi router, cables, and base.
-
No contracts, cancel service at any time
Try any Starlink service and if not satisfied, cancel service at any time.
-
Works anywhere with a clear view of the sky
Starlink needs a clear view of the sky to connect to satellites.
-
Weather resistant
Designed and rigorously tested to handle a wide range of temperatures and weather conditions.
-
Manage Starlink on the mobile app
Download the Starlink app to check which service plans are available in your area and to determine the best set up location before install.
What’s Included
-
Starlink
-
Base
-
Router
-
50ft Starlink Cable
-
6ft AC Cable
Manuals & Guides
Product Datasheet/Brochure
Installation Guide
Warranty Manual
DM•Text•Call 24/7 Support
+254100720022 / +254720548999
-
-
STARLINK MASONRY ROUTING KIT KENYA
KSh 18,000.00Add to cart*Price includes shipping and handling fees
Designed for drilling through masonry, concrete or hard coat stucco (excluding EIFS) walls. Best for customers with prior internet cable routing experience and installation; must be comfortable drilling through walls. Kit includes a 3/4″ (1.9 cm) spade bit, drill bits, cable routing tool, silicone sealant, grommets, and wall clips.Tools Needed: Hammer, Hammer Drill, Phillips Head Drill Bit, Stud / Electrical Finder, Goggles, Gloves, and MaskPackage Dimensions: 13.875” x 6.5” x 1.75” / 35.2 x 16.5 x 4.4 cmPackage Weight: 2.1 lbs / 1 kgDM•Text•Call 24/7 Support
+254100720022 / +254720548999
-
STARLINK 75 FT REPLACEMENT CABLE KENYA
KSh 30,000.00Add to cart*Price includes shipping and handling fees
The 75’ cable is designed to replace the standard 75’ cable from the Starlink Kit in case of damage.Tools Needed: N/APackage Dimensions: 5.8″ x 2″ x 17.1″ / 14.9 x 5.1 x 43.6 cmPackage Weight: 3 lbs / 1.4 kgDM•Text•Call 24/7 Support
+254100720022 / +254720548999









Reviews
There are no reviews yet.