Name: Starlink Technical Support Kenya | +254 100 720022
Brand: Services
Price: 10000.00 KES
Availability: InStock

Starlink Technical Support Kenya

KSh 10,000.00

Always On, Always Available

Supporting Your Operations – 24/7

Network innovations’ technical team provides installation, training and support for every product and service within our portfolio. Operating 24/7, our qualified customer support specialists ensure the effectiveness of our solutions, providing customer service and technical support to our clients around the globe.

Customer Support Center

+254 100 720022 / +254 720 548999

info@starlinkinstallerskenya.com

www.starlinkinstallerskenya.com

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Network Monitoring, Support & NI Portal

Operating 24/7, our customer support center has the tools to measure network vitals and usage characteristics for our clients. In addition, all customers have access to NI Portal – an easy to use interface accessible by phone, tablet, or computer – to view services, usage, invoices, and trouble tickets.

NI Portal enables technical teams to view reports on system performance including bandwidth usage, statistics, and availability in near real-time. Create custom graphs to compare data variants and export custom CSV files – with the ability to specify desired variants and time-periods. NI Portal also allows users to send reports to designated individuals at custom intervals i.e. weekly, monthly, etc.

24/7 network management
24/7 telephone support, service, and onsite support as required
Standard and ad hoc reporting
Automatic alerting mechanism in case of service disruption
Training of staff on product installation, alignment & use

Customer Satisfaction

Our mandate is to help our clients Succeed. Anywhere. Especially in remote locations where reliable connectivity is paramount for proper operations.

Our world-wide network of professional technicians and support specialists work to resolve any issues as quickly and effectively as possible to keep your business online and on time – wherever you operate.

We stand by and support every product and service within our portfolio, to deliver innovative and effective solutions.

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Field Services Support

From site preparation to project completion, Network Innovations’ certified field service engineers are available to support you wherever your business operates – on land or at sea. Our global network of field service engineers provide installation, commissioning, maintenance, and repairs of VSAT network and wired and wireless telecommunication networks.

Site surveys
Engineer, design & build
Repairs & upgrades
Service – ad hoc or permanent assignment

Learn more about our field services

DM•Text•Call 24/7 Support

+254 100 720022 / +254 720 548999

info@starlinkinstallerskenya.com

www.starlinkinstallerskenya.com

Brand	STARLINK APPROVED INSTALLERS

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